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SocialProof Team ·

Grade.us Alternative for Small Business: Simpler Testimonial Collection

Grade.us is a review management platform used primarily by marketing agencies to manage Google, Facebook, and other third-party reviews on behalf of multiple clients. It’s good at what it does — but for small business owners who want to collect customer testimonials directly and display them on their own website, it’s solving a different problem than the one you have.


What Grade.us Is Built For

Grade.us was designed for agencies managing reviews for many clients at once. Its core features include:

  • Sending automated review request campaigns via email and SMS
  • Monitoring third-party review sites (Google, Yelp, Facebook) across multiple locations
  • White-labeling for agencies to resell under their own brand
  • Reporting dashboards for client review performance

If you’re a digital marketing agency managing 20 local business clients, Grade.us makes sense. If you’re one of those local businesses, the tool is designed for your agency — not for you.


The Problem with Agency-First Tools for Small Businesses

When a platform is designed for agencies, the experience for the actual business owner is often:

  • Expensive — agency tools are priced for agencies billing clients, not solo operators
  • Complex — features you don’t need buried in a dashboard built for account managers
  • Focused on third-party review funneling — pushing customers to Google and Yelp, not collecting your own testimonials

There’s nothing wrong with wanting more Google reviews. But many small businesses also want testimonials they own and control — quotes they can put on their website, in their email signature, on social media — without depending on a third-party platform that could change its policies tomorrow.


What Small Businesses Actually Need

If you’re a small business owner who wants to collect customer testimonials, here’s the simple checklist:

  1. A shareable link you can send to customers asking for feedback
  2. A simple form customers can fill out in under 2 minutes
  3. A way to display testimonials on your website without touching code
  4. Free to start — you shouldn’t need to pay before you’ve proven the workflow

Grade.us charges per location and per campaign. For a single-location small business, you’re paying for infrastructure designed for a 50-location agency account.


How SocialProof Works as a Grade.us Alternative

SocialProof is built for small businesses collecting written testimonials — not for agencies managing review funnels.

Here’s the core workflow:

  1. Create your account (free, no credit card)
  2. Share your collection link with customers — via text, email, or your post-service follow-up
  3. Customers submit written testimonials directly to you
  4. Embed the widget on your site — testimonials appear automatically

You own everything. There’s no dependency on Google, Yelp, or any third-party platform.


Grade.us vs. SocialProof: How They Compare

FeatureGrade.usSocialProof
Built forMarketing agenciesSmall business owners
Pricing modelPer location/per campaignFree forever (1 widget); Pro $9/mo
Collects first-party testimonialsLimitedYes
Review funneling to Google/YelpYesNo (focused on owned testimonials)
Setup complexityModerate to highUnder 30 minutes
Free tierTrial onlyPermanent free plan

When to Use Each

Use Grade.us if:

  • You’re a marketing agency managing reviews for multiple clients
  • You want to systematically funnel customers to Google and Yelp profiles
  • You need white-label reporting for clients

Use SocialProof if:

  • You’re a small business collecting testimonials for your own website
  • You want something simple you can set up today, without an agency
  • You want to own your testimonials rather than depend on third-party review sites
  • You need a free tier that actually works

Getting Started

If you want to start collecting customer testimonials today — for your own website, under your own brand — try SocialProof free.

Share your collection link with your next 5 customers. See how it works. No credit card required.


Related: How to Collect Customer Testimonials (The Complete Guide) · Social Proof for Small Business