Squarespace Testimonials: Why the Built-In Block Falls Short (and What to Use Instead)”
Squarespace is one of the most beautiful website builders available. It’s the go-to for photographers, coaches, consultants, and creative professionals who want a stunning site without coding.
But Squarespace’s built-in testimonials block has real limitations that frustrate growing businesses. Here’s an honest breakdown — and a better path forward.
What Squarespace’s Testimonials Block Does
Squarespace includes a Quote block and a Testimonials block that lets you manually add text quotes. You type them in, they display on your page. Simple, clean, in your site’s design.
Works fine if:
- You have 3–5 testimonials and won’t need to update them often
- You only want text, no video
- You don’t want a way for customers to submit testimonials directly
Where It Falls Short
No Collection Mechanism
Squarespace has no built-in way to ask customers for testimonials. You have to collect them yourself (email, copy-paste, hope they respond) and then manually add them to your site. As you grow, this becomes a real time drain.
No Video
Video testimonials convert significantly better than text. Squarespace’s testimonials block is text-only. Adding video requires workarounds (YouTube embeds, etc.) that look cobbled together.
Manual Updates Are a Drag
Every time you want to add a new testimonial, you have to go into the Squarespace editor, find the block, add the quote, re-check design, and publish. For active businesses, this means testimonials stay stale.
Limited Display Formats
The Squarespace testimonials block has a limited number of layout options. You can’t do a grid of cards, a scrolling carousel with photos, or a wall of love without custom code.
SocialProof + Squarespace: The Better Approach
SocialProof embeds on any Squarespace page via a simple code block. You paste one line of JavaScript and your full testimonials widget — carousels, grids, video — appears in your Squarespace site.
What you get:
- A collection link to send customers — they submit video or text in 2 minutes
- Auto-updating widget: new approved testimonials appear immediately
- Video testimonials displayed inline
- Design that adapts to your Squarespace theme
No Squarespace editor required for updates. New testimonials flow in automatically.
SocialProof vs. Squarespace Built-In Testimonials
| Feature | Squarespace Block | SocialProof |
|---|---|---|
| Video testimonials | ❌ | ✅ |
| Customer submission form | ❌ | ✅ |
| Auto-updates | ❌ | ✅ |
| Display formats | Limited | Carousel, grid, wall |
| Works in Squarespace | N/A | ✅ Embed via code block |
| Price | Included in Squarespace | Free (1 widget) |