Window cleaning is a trust business. You’re asking a homeowner to let you on their property, around their windows, potentially inside their home. Or you’re asking a property manager to schedule you repeatedly for a commercial building.
In both cases, reviews are the first filter they use to decide if you’re trustworthy.
The Ask: Make It Simple and Immediate
The best time to ask for a window cleaning review is right after the job, while the client is looking at their sparkling windows.
In person:
“Glad you’re happy with how they turned out! If you have two minutes, a Google review would really help our business. Here’s a card with the link — or I can text it to you right now.”
Same-day text:
“Thanks so much for having us out today! If you loved the results, we’d really appreciate a Google review — it takes about 2 minutes and helps us a ton: [link]”
Day-after email:
“It was great being at your home/office yesterday. If your windows are looking bright and clear, we’d love a quick review: [link]“
What Makes a Strong Window Cleaning Review
Window cleaning reviews seem simple but there’s nuance:
Residential: “The crew arrived exactly on time, cleaned every window inside and out including the screens, and left zero streaks or drips. My windows haven’t looked this good since we moved in 8 years ago. I’ll be booking them every spring. Friendly, professional, and they clearly take pride in their work.”
Key elements: punctuality, thoroughness, streak-free result, professionalism, and intent to rebook.
Commercial: “We’ve used [Company] for our office building for two years. They work around our business hours without disruption, the building looks consistently professional, and they flag any window issues they notice. Reliable and easy to work with.”
Key elements: reliability, minimal disruption, consistency, proactive communication.
Building Commercial Accounts Through Reviews
Commercial window cleaning contracts are recurring revenue gold. Property managers often control multiple buildings and will refer you freely if you’re reliable and visible online.
When you finish a commercial job:
“We appreciate the continued trust. If you’re happy with our work, a Google review would really help us win more commercial clients like you — would you take 5 minutes to share your experience? [link]”
One strong commercial review mentioning your reliability for a multi-story building is worth ten residential reviews in terms of commercial lead generation.
Target the Route
Once you have reviews in a neighborhood, referrals cascade. Make explicit in your review requests:
“If any of your neighbors ask, please send them our way — we’re in this area every [month/quarter] and love serving the [neighborhood name] community.”
Neighborhood-specific reviews and route mentions reinforce your local dominance.
Use SocialProof to Show Reviews on Your Website
Window cleaning websites often don’t have reviews visible. Add a live feed of your Google reviews to your homepage and service pages using SocialProof — prospects can see real customers validating you without navigating away.
Where to Collect Reviews
- Google Business Profile — Essential; this is where local service decisions happen
- Yelp — Strong for home services in many markets
- Nextdoor — Extremely powerful for residential routes; word of mouth is native here
- HomeAdvisor / Angi — If you have a profile
- Your website — Feed live reviews via SocialProof
The crew that asks for the review after every job builds a Google presence that books out months ahead. Make the ask a non-negotiable part of your job-complete process. Start collecting window cleaning reviews →